Account and Data Deletion
Control Your Personal Information
At Tribe, we respect your right to control your personal information and provide users with the ability to delete their accounts directly within the app. Learn how to delete your account, what data gets deleted, and how we handle retention.
Last updated: June 2026
How to Delete Your Account
You can permanently delete your Tribe account at any time by following these steps directly within the Tribe mobile app:
- Open the Tribe App.
- Go to Settings (by tapping your profile icon).
- Select Advanced Settings.
- Tap Delete Account.
- Confirm your deletion request.
Once confirmed, your account will be scheduled for permanent deletion.
What Data Is Deleted
When you delete your account, the following data will be permanently removed from our systems:
- Profile information (your name, email address, username, phone number, and profile picture)
- Posts and user-generated content associated with your account
- Messages and account activity, subject to applicable retention requirements
- Community participation records linked to your account
Data Retention
Certain information may be retained for a limited period where required by law, security, fraud prevention, dispute resolution, or enforcement of our Terms of Service. In these cases, we only retain the minimal required data, secure it with restricted access, and delete it once the retention period expires.
Need Assistance?
If you are unable to access your account, cannot log into the app, or require further assistance with account deletion, please reach out directly to our support team. We will process your request manually after verifying your identity.
Contact support via email: support@usecercle.com
Processing Time
Account deletion requests are processed within a reasonable period after confirmation. Once the deletion is fully completed and data is wiped from our servers, it cannot be reversed. Please make sure to download any content or records you wish to keep before confirming.
Closing Statement
Tribe respects your privacy and is built on transparent data principles. When you request to delete your account, we ensure:
- Your data is securely wiped from our systems
- Active profile presence in communities is removed
- Restricted minimal retention applies only when legally required
Because control over your personal data belongs to you.